Refund policy
Returns
All sales are final. We do not accept returns, exchanges, or refunds for reasons including, but not limited to:
- Incorrect size
- Change of mind
- Buyer’s remorse
- Accidental orders
Please review your order carefully before completing your purchase.
Damaged, Defective, or Incorrect Items
If your order arrives damaged, defective, or you receive the wrong item, contact us within 14 days of delivery at contact@wearvoid.net.
Please include:
- Your order number
- A description of the issue
- Clear photos of the item and its packaging
Once we review your claim, we will determine whether a replacement, refund, or other resolution is appropriate. Claims submitted after 14 days may not be eligible for coverage.
Non-Returnable Items
Because all sales are final, we do not accept returns or exchanges for:
- Sizing issues
- Color or style preference
- Sale items
- Gift cards
- Any item that has been worn, washed, or altered
European Union Customers
If your order is shipped to a country within the European Union, you may have additional rights under applicable consumer protection laws, including a statutory cooling-off period where required by law. Nothing in this policy limits those legal rights.
Contact Us
If you have any questions about your order or need to report a damaged, defective, or incorrect item, please contact us at:
contact@wearvoid.net
Refund Policy
Returns
All sales are final. We do not accept returns, exchanges, or refunds for reasons including, but not limited to:
- Incorrect size
- Change of mind
- Buyer’s remorse
- Accidental orders
Please review your order carefully before completing your purchase.
Damaged, Defective, or Incorrect Items
If your order arrives damaged, defective, or you receive the wrong item, contact us within 14 days of delivery at contact@wearvoid.net.
Please include:
- Your order number
- A description of the issue
- Clear photos of the item and its packaging
Once we review your claim, we will determine whether a replacement, refund, or other resolution is appropriate. Claims submitted after 14 days may not be eligible for coverage.
Non-Returnable Items
Because all sales are final, we do not accept returns or exchanges for:
- Sizing issues
- Color or style preference
- Sale items
- Gift cards
- Any item that has been worn, washed, or altered
European Union Customers
If your order is shipped to a country within the European Union, you may have additional rights under applicable consumer protection laws, including a statutory cooling-off period where required by law. Nothing in this policy limits those legal rights.
Contact Us
If you have any questions about your order or need to report a damaged, defective, or incorrect item, please contact us at:
contact@wearvoid.net